Please allow 3-5 business days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible. Shipping times vary and can take up to 4 weeks to arrive. All packages can be tracked through the tracking number provided and are insured up to $100. If you do not receive an email confirming your order and/or your shipment, please get in touch with us at

Lost or Stolen Packages
Toni Darling Frank is not responsible for lost or stolen mail. It is the responsibility of the buyer to contact the post office to inquire about any missing packages that have been declared delivered through tracking. Please ensure a safe delivery space is available to prevent missing packages from occurring. 

International Shipping
Toni Darling Frank provides shipping to a select number of international destinations. International buyers please be aware that your items may incur additional fees due to your country's import policies. Delivery delays may occur and buyers may be charged import tax or a customs fee.